Last updated: March 2026

At Heyer Leather Co, customer satisfaction is important to us.

Returns

We accept returns only under the following conditions:

Item must be unused and in original condition

Return request must be made within 7 days of delivery

Item must be returned in original packaging

Non-Returnable Items

The following items cannot be returned:

Preorder items

Used or damaged items caused by the customer

Customized products

Refunds

Once we receive and inspect the returned item:

Approved refunds will be issued to the original payment method

Refund processing may take 5–10 business days

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

Contact

Email: heyerleatherco@gmail.com