Last updated: March 2026

Order Processing

All orders are processed after payment confirmation.

Preorder System

Most of our products operate on a preorder basis.

Preorders close once the campaign period ends.

Production begins after the preorder period closes.

Shipping Time

Orders are shipped approximately 1 month after the preorder closes.

Shipping times after dispatch may vary depending on destination.

Shipping Location

We ship internationally from Singapore.

Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delays

Shipping times may be affected by:

Customs processing

Courier delays

High demand periods

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact

For shipping questions, please contact:

Email: heyerleatherco@gmail.com

Phone: +65 8854 7109